FAQ

A School Portal is a simple, fast, reliable, safe and secure application owned, hosted, and/or maintained using Content Management System (CMS) that makes handling of schools, staff and students easy with full data statistics of the school readily available at the click of a button.

Features of a school portal include but not limited to:

• An Easy to Use, Intuitive Design
• Personalised Content Tailored to User Roles
• Unique Account Created for Agents, Parents, Students and More
• Multiple Payment Gateways
• Easy to Use Communication and News Systems
• Easy to Use Forms and Well-Formatted Tables

School portal is part of a Learning Management System (LMS) that can be used by students, staff and admin(s).

All authorized users typically use their school-provided user ID with the appropriate password to access the portal, and sometimes additional layers of authentication are required to verify the user's identity if the system feels an account is compromised.

For a student, Token/Pin and Serial Number can be obtained from the school or purchased online.

For a staff, Token/Pin and Serial Number are obtained from the school's Portal Administrator.

• Obtain Token/Pin and Serial Number from the school/portal admin
• Click on "Register" button on the welcome page. This displays the Junior Portal Demo page
• Click on "Continue Online Registration"
• Enter the Token/Pin and Serial Number obtained from the school in the correct fields. This takes the User to the appropriate registration form — as a staff or student.
• Fill the form accordingly by giving all information correctly and as required
• Click on Submit form once filled correctly.
• Print out the already completed form  (to have a personal hardcopy)
• On successful completion of registration, a mail which contains Username and Password is sent to the email entered by the User during registration.

To purchase Pin/Token online:

1. Click on "Register"
2. Click on "Select Form" to pick the class for the student
3. Click "Start Now" button

Once a User (student, staff or admin) has successfully registered, a mail which contains Username and Password is sent to the email entered by the User during registration.

• Click on "Login" button on the welcome page to display the Login page.
• Enter the Username and Password sent by mail in their respective field
• Click on "Login". This will take the User to the appropriate portal page.

Every subject's result is entered and uploaded by the subject teacher.

• The teacher logs in with his/her login credentials which are unique to him/her
• Click on "Results" on the Menu Bar of the staff page or "Results" on the staff Dashboard to display the result manager
• Select the School Session, Result Type, School Term, Subject and Class
• Click on "Display Data" button. This displays a page with three (3) buttons
• Click on "Get Format" button to download the format for result entry. (Note: This result format contains the names of all the students in the selected class for that particular term and academic session with columns for entering the various continuous assessment/test results as well as examination results).
• Click on the system browser's download icon to view the location of the downloaded result format.
• Open the download location by clicking the folder icon besides the downloaded file. The downloaded file is highlighted.
• Copy and paste the highlighted document on the desktop of our computer for easy access
• Double Click on the file to open the document automatically with the right application (Excel Document).
• Type in the results according, following the titling on the Excel document.
• Save the changes made and close the excel document.
• Return to the Result Manager page on the web browser, click on "Upload".
• A dialogue box reading "Upload Results" displays. Click on "Browse" to select the file to be uploaded. This opens another dialogue box.
• Select the location of the file (E.g Desktop, Document). To select the file to be uploaded, click on it.
• Then, click on "Open". The name of the selected file will appear on the first dialogue box.
• Click on "Process". The uploaded document will be displayed on the result manager's page.

It is important to note that the file name of the result should not be changed/modified/tempered (Do not give the downloaded result format a name of your choice).

Remarks are entered by form teachers and principals of the school.

AS A FORM TEACHER:

1. Login with your UserID and Password correctly to displays the staff welcome page.
2. Click on "Students" on the Menu bar or "My Students" on the Dashboard.
3. Select School Session, School Term and Class. Then, click on ""Display Data. This shows a table containing the names, contact, class/placement and action/remarks of each student in the selected class.
4. On the table, in the column titled "Action/Remarks", click on the icon with the tooltip "View Remarks". This will pop up a smaller window (modal).
5. Enter the remarks for that student correctly.
6. Click on "Save Data".
7. Move to the next row (line) on the same table and repeat step – iv to vi – until you are through with all students in the selected class.

AS A PRINCIPAL:

1. Log in to the portal with your UserID and Password. This displays Principal's Comments and Approval Page.
2. Select the School Session, School Term, Class and Type in the Student's Registration Number.
3. Click on "Display Data".

Corrections can only be effected by subject teachers or an authourised Admin

• The teacher logs in with his/her unique login credentials
• Click on "Results" on the Menu Bar of the staff page or "Results" on the staff Dashboard to display the result manager.
• Select the School Session, Result Type, School Term, Subject and Class with that particular wrong entry.
• Click on "Get Format" button to download the result.
• Open the downloaded result using Microsoft Excel.
• Delete the wrongly inputted values in the continuous assessment 1, continuous assessment 2 and/or examination column(s). Note: Do not temper with the values on the other columns because they are auto generated by the portal software.
• Save the changes made and close the excel document.
• Return to the Result Manager page on the web browser, click on "Upload".
• Click on "Browse" to select the file to be uploaded. This opens another dialogue box.
• Select the location of the file; select the file to be uploaded.
• Click on "Open". The name of the selected file will appear on the first dialogue box.
• Then, click on "Process". The uploaded document will be displayed on the result manager's page.

Mistakes can occur at any time. Therefore, if the result document uploaded by a staff is wrong or not completed, the error can be corrected in a few moves.

• Login with our UserID and Password to display the staff page.
• Click on "Results" on the Dashboard.
• On the result manager page, select the School Session, Result Type, School Term, Subject and Class.
• Click on "Display Data" button. This displays result manager page with three (3) buttons
• Click on "Delete" button.

OR

At the point of uploading results, a staff selects the wrong document by mistake and clicks "Process". This action will display the wrong document on the result manager's page.

• The staff just need to click on "Delete" button at the top right side of the displayed document and the document is deleted.
• Click on "Upload" button
• A dialogue box reading "Upload Results" displays. Click on "Browse" to select the file to be uploaded. This opens another dialogue box.
• Select the location of the file (E.g Desktop, Document). To select the file to be uploaded, click on it.
• Then, click on "Open". The name of the selected file will appear on the first dialogue box.
• Click on "Process". The uploaded document will be displayed on the result manager's page.

Assess results, the student will:

• Login as a student with your UserID and Password.
• Click on "Results" on the Menu Bar or "Results" on the Dashboard. This displays a page titled "My Results"
• On "My Results" page, there are three buttons named "First Term", "Second Term" and "Third Term". Click on "First Term" button to display all the first term results of the student at various classes. The "Second Term" button will display all the second term results at various classes and the "Third Term" button will show third term results at various classes.
• The student can view his/her progress rate as well as print his/her result as the case may be.

Student data capture can be either online or offline

• Obtain Token/Pin and Serial Number from the school's portal admin or purchase Token/Pin and Serial Number online.
• Click on "Register" button on the welcome page. This displays a page titled "Junior Portal Demo".
• Click on "Continue Online Registration".
• Enter the Token/Pin and Serial Number found in the card in the correct fields. This takes the student to the student registration form.
• Fill the form accordingly by providing all information correctly and as required.
• Click on Submit form once filled correctly.

Student data can also be captured by:

• Clicking on "Register" button on the welcome page to display the Junior Portal Demo page.
• Click on "Download Offline Form".
• Fill the form manually by providing all information correctly and as required.
• Return/Submit form once filled correctly to the school. The school then registers the submitted data online.

The school gives every staff a Token/Pin and Serial Number with which to register his/her data online.

• Obtain Token/Pin and Serial Number from the school's portal admin
• Click on "Register" button on the welcome page. This displays a page titled "Junior Portal Demo".
• Click on "Continue Online Registration".
• Enter the Token/Pin and Serial Number obtained in the correct fields. This takes the staff to the staff registration form.
• Fill the form accordingly by giving all information correctly and as required.
• Click on Submit form once filled correctly.

A user logs into the portal by:

• Clicking the "Login" button on the welcome page to display the Login page.
• Entering his/her Username and Password correctly.
• Clicking on "Login". The user will be taken to the correct login page based on his/her login parameters.

A website is a collection of publicly accessible, interlinked Web pages that share a single domain name. A domain name is your website name. Example www.companyname.org

A full functional website, controlled by the portal's content management system (CMS), which represents the school in its entirety, is obtained. Examples of a full website include www.schoolname.org, www.schoolname.com, www.schoolname.com.ng

However, for a school that may not be able the handle the financial requirement of a full website, a sub-domain is created and attached to the portal. An example of such sub-domain is www.schoolname.portal1.online.
Upgrades to a full website can be carried out once the school gains ability to handle its financial implications.

Privileges as to how this software is used are dependent on the category/type of user one falls into. The various categories of users that exist in this software include:

• Principal: The principal of the school is part of the highest ranking admin of the portal with special privileges. The principal approves all student results.
• Moderators / School Portal Admin(s): These are staff of the school that handle and coordinate assignments relating to the school's portal management. He/she is concerned with content entries for the school, works with the principal to admit all legible students, can revoke admission if need be and supervises all data entry made by the other staff to ensure data accuracy. He/she works directly with the support staff assigned by Plasma CGS for their school's portal management.
• Staff: This encompasses every other employee the school has both academic and non-academic.
• Students: Every child/person studying within the school's premises.

This is sold on licence subscription basis.

Compilation of result is carried out by every subject teacher

• Every teacher is expected to log in to the staff portal with his/her UserID and Password
• Click on "Results" on the Menu Bar of the staff page or "Results" on the staff Dashboard to display the result manager.
• Select the School Session, Result Type, School Term, Subject and Class.
• Click on "Display Data" button to display a page with three (3) buttons – Upload, Get Format and Delete.
• Click on "Get Format" button to download the format for result entry. (Note: This result format contains the names of all the students in the selected class for that particular term and academic session with columns for entering the various continuous assessment/test results as well as examination results).
• Click on the system browser's download icon to view the location of the downloaded result format.
• Open the download location by clicking the folder icon besides the downloaded file. The downloaded file is highlighted.
• Copy and paste the highlighted document on the desktop of our computer for easy access.
• Double-click on the file to open the document automatically with the right application (Excel Document).
• Type in the results according, following the titling on the Excel document.
• Save the changes made and close the excel document.
• Return to the Result Manager page on the web browser, click on "Upload".
• A dialogue box reading "Upload Results" displays. Click on "Browse" to select the file to be uploaded. This opens another dialogue box.
• Select the location of the file (E.g Desktop, Document). To select the file to be uploaded, click on it.
• Then, click on "Open". The name of the selected file will appear on the first dialogue box.
• Click on "Process". The uploaded document will be displayed on the result manager's page.

The Student Portal contains: Dashboard, Results, Payments, Subjects, Virtual School, Resources and FAQ.

Dashboard: This is a page in the portal that displays icons of other pages. There are two panes in the page. On the left pane are quick information about the user - The user can click on those icons/images in order to open that page which the icon/image represents.

Results: This page displays all the results the user has obtained as student of the school. On clicking the "First Term" button, all available first term results will be displayed. The user can click on "progress chart" to view the progress report of the student and can click on "Print Result" to produce a hardcopy of that result. The "Second Term" and "Third Term" buttons will display second and third term results respectively.

Payments: Various fees and their payment modals are displayed on this page. If a student does not make payment for a service, such service will not be available for that student.

Subjects: This page displays the lessons which the student is taught in that student's present class level. It also displays other subjects the student have been taught at lower classes.

Virtual School: This environment allows students to participate in online lessons/classes, tests or examinations. There is also the chatting room within this environment, where the students can relate with their fellow classmates as though in a physical classroom.

Resources: Various training/teaching materials are uploaded on this page by subject teachers which are necessary for the student's academic performance in such subjects. The student can only view and download materials/resources that are applicable to the subjects he/she is been taught.

FAQ: This page contains various questions and answers which different individuals may ask with respect to the school portal and its functionalities.